Forum Discussion

Aspirant

Apr 21, 2016

Unable to access RN10200 (solved after some issues)

Hello Everyone, I had powered off my NAS for 3-4 days and now when I powered it on, I was unable to access the admin page https://192.168.2.5/admin/ or any share, but the NAS was ping-able. I...

10200

ReadyNAS OS 6 on Legacy models

vikas027

Aspirant

Apr 22, 2016

Hi Brian,

I can't see a way to attach logs here. Please download the complete logs from here.

You will see that a volume was degraded and then resynced. This was because I took out one of the HDDs (after I couldn't connect) fearing the loss of my data.

Hope this helps.

Cheers,

Vikas

StephenB

Guru - Experienced User

Apr 22, 2016

vikas027 wrote:

Hi Brian,

I can't see a way to attach logs here.

That's because you are supposed to email them to Netgear. http://kb.netgear.com/app/answers/detail/a_id/21543/~/how-do-i-send-all-logs-to-readynas-community-moderators%3F

vikas027
Aspirant
Apr 22, 2016
Thank you Stephen, I just did that now.
- BrianL2
  NETGEAR Employee Retired
  Apr 28, 2016
  Hi vikas027,
  
  Since the unit has been running for quite some time and used a lot of Firmwares, it would have been better if the data have been backed up, unit been factory restored (because its still uses the old leafsize) and restore your data. Also, the logs showed snapshots that are not upgraded.
  
  Kind regards,
  
  BrianL
  NETGEAR Community Team