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Forum Discussion
Unable to access RND4210
Hi, Hoping someone here might be able to help. I lost the ability to connect to my device (wondering if I missed the last firmware upgrade for it..) it’s been a long time since I could not conne...
Drmaxwell wrote:
I lost the ability to connect to my device ... it’s been a long time since I could not connect
What happens when you try to connect?
Have you tried using both Finder and your web browser?
Also, are you seeing the NAS in your router's attached device list?
If you are, first try pinging it (google if you aren't sure how to do that on your mac).
If that works, then install firefox. Set security.tls.version.min to 1 (browse to about:config in firefox and search for the setting).
Then see what happens if you browse to https://nas-ip-address/admin in firefox (using the real IP address you see in the router's attached device list). You will get a security warning that you have to click through.
Thanks for your replies!
Got some help from a friend after sharing your responses.
Turns out the issue stems from me not knowing what I was doing when i set it up originally. I had not selected DHCP in my network configuration. When I changed routers the NAS became a paper weight.
My friend help me get connected to it and flip it over to DHCP. I can now access everything on the device.
Appreciate your quick input to helping me resolve this.
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