NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CmdrData
Jul 01, 2015Aspirant
Unable to access web GUI - RN104
I have two ReadyNAS, a RN102 and RN104. Recently, both refused connection to the management GUI. Luckily, the RN102 was also in the ReadyCloud and I was able to upgrade the firmware to 6.2.4, but th...
StephenB
Jul 01, 2015Guru - Experienced User
You can use support (or wait and see/hope that someone here from Netgear will volunteer to look at your system). Since you don't think you've been bit by the uninstall bug, perhaps give Netgear folks a chance to reply.
If you have a scratch disk, you could also
-power down the RN104, remove the drives (labeling by slot), and then powering up with the scratch disk. That will do a factory install of 6.2.2, with a working web UI.
-upgrade to 6.2.4.
-Power down, and reinsert the original disks. Power back up.
The NAS should automatically upgrade the old disks to 6.2.4, if it doesn't you could do a OS reinstall at that point. Note the scratch disk will be reformatted as part of this procedure.
BTW - it is also worth trying RAIDar 6.0, and see if it will let you download the logs.
If you have a scratch disk, you could also
-power down the RN104, remove the drives (labeling by slot), and then powering up with the scratch disk. That will do a factory install of 6.2.2, with a working web UI.
-upgrade to 6.2.4.
-Power down, and reinsert the original disks. Power back up.
The NAS should automatically upgrade the old disks to 6.2.4, if it doesn't you could do a OS reinstall at that point. Note the scratch disk will be reformatted as part of this procedure.
BTW - it is also worth trying RAIDar 6.0, and see if it will let you download the logs.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!