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Forum Discussion

mocoyn's avatar
mocoyn
Aspirant
May 26, 2017
Solved

RN104 Unable to access admin page - Firmware 6.7.3

Hi

 

After install the firmware 6.7.3 I can't access to admin page with the name of the NAS. I can only access with the IP.

 

Too, I've detected I can't access by FTP after install the firmware.

 

Any suggestion? Any idea?

 

Thanks

14 Replies

Replies have been turned off for this discussion
  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello mocoyn,

     

    Does it still show on the RAIDar the hostname of the NAS? Can you stil also ping the hostname?

     

    Regards,

    • mdgm-ntgr's avatar
      mdgm-ntgr
      NETGEAR Employee Retired

      Also, which web browser are you using?

      Are any other services affected e.g. SMB?

      • mocoyn's avatar
        mocoyn
        Aspirant

        I use Firefox and Chrome. And the service SMB is affected too :-(

         

        This morning, I updgraded to 6.7.4 but the issue persist. I think the new firmware could solution the issue but not :-(

    • mocoyn's avatar
      mocoyn
      Aspirant

      The hostname appear as my "nas_home" and when I try ping to this hostname, it respond correctly.

       

      Appear the next text:

       

      C:\Users\IBM_ADMIN>ping nas_home

      Pinging nas_home [192.168.1.251] with 32 bytes of data
      Reply from 192.168.1.251: bytes=32 time=1ms TTL=64
      Reply from 192.168.1.251: bytes=32 time=2ms TTL=64
      Reply from 192.168.1.251: bytes=32 time=3ms TTL=64
      Reply from 192.168.1.251: bytes=32 time=3ms TTL=64

      Ping statistics for 192.168.1.251:
      Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
      Approximate round trip times in milli-seconds:
      Minimum = 1ms, Maximum = 3ms, Average = 2ms

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