Forum Discussion

Aspirant

May 26, 2017

Solved

RN104 Unable to access admin page - Firmware 6.7.3

Hi After install the firmware 6.7.3 I can't access to admin page with the name of the NAS. I can only access with the IP. Too, I've detected I can't access by FTP after install the firmware. ...

Installation & Upgrade

RN104

Skywalker
May 30, 2017
"nas_home" is not a valid hostname, so you'll probably want to rename it to something like "nas-home". See https://en.wikipedia.org/wiki/Hostname#Restrictions_on_valid_hostnames.

JennC

NETGEAR Employee Retired

May 27, 2017

Hello mocoyn,

Does it still show on the RAIDar the hostname of the NAS? Can you stil also ping the hostname?

Regards,

mdgm-ntgr

NETGEAR Employee Retired

May 27, 2017

Also, which web browser are you using?

Are any other services affected e.g. SMB?

mocoyn
Aspirant
May 27, 2017
I use Firefox and Chrome. And the service SMB is affected too :-(

This morning, I updgraded to 6.7.4 but the issue persist. I think the new firmware could solution the issue but not :-(
- StephenB
  Guru - Experienced User
  May 27, 2017
  Just to clarify: I am thinking all services are working correctly when you use the IP address, but some are not connecting if you use the host name.
  
  Is that a correct summary?
  - mocoyn
    Aspirant
    May 27, 2017
    It's correct the resume
    
    Sorry, I push the button as "Accepted solution" by error :-(