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zhenya's avatar
zhenya
Aspirant
Jun 24, 2016

Unable to connect to a Mapped Drive

All of sudden I am unable to connect to any of my shares from any of my windows machines. MappedDrive, \\READYNAS, \\<IP ADDRESS>, \\READYNAS\<SHARE>, none of them are working. I get an error message "Element not found".  I am able to connect using MAC or ReadyCLOUD or from the ReadyNAS web interface. I deleted existing mapped drives and that hasn't done anything. 

 

Any suggestions on how to resovle it. I am unable to run any of my applications that have data files stored on the NAS

6 Replies

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello zhenya,

     

    What's the FW version and model number of your NAS?

     

    If you have multiple users and the share permissions are set to Everyone, can you try removing Everyone from one of them and try accessing that share then log in using at least one of the users that are allowed to access it. Then try other folders, once done, try other users too.

     

    Regards,

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hello zhenya,

         

        Have you tried the above suggestion?

         

        Regards,

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