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Forum Discussion
jzeevi
Sep 03, 2015Aspirant
Unable to FW update
I have this same problem when attempting to upgrade from 6.2.5 except that if I power cycle the box, it reboots in 6.2.0. What can I do to upgrade to the latest FW since 6.2.0 on my box has issues with copying files.
I had tried multiple versions in the 6.1.x to 6.2.x fiasco and still no resolution.
Can anyone (netgear?) help?
Using a tip from JennC about trying to update manually, instead of through the web interface, I was able to point at the 6.2.5 zip file, run the update and reboot.
After a few minutes of activity on the NAS, it came up indicated 6.2.5 is now the FW level.
Thanks to JennC and mdgm for their support on this.
Now on to functional testing! (Can I actually copy large amounts of data to/from the NAS? - which was the lockup problem before SW upgrades last year).
josef
14 Replies
Replies have been turned off for this discussion
- mdgm-ntgrNETGEAR Employee Retired
I see your additional information here: https://community.netgear.com/t5/New-to-ReadyNAS/6-2-5-on-Readynas-104/m-p/977503#M8702
Do you get any errors when you reboot the box when you attempt to do a firmware update?Can you send me your logs (see the Sending Logs link in my sig)?
- jzeeviAspirant
Hi.
Sorry about not finding the right thread to post on. I tried to search for something, but it wasn't clear as to which one would be the best.
I did not notice any errors during the reboot, but I wasn't paying that close attention. After I powered the box down then up, I walked away knowing it would be several minutes. When I returned, the box was up, but with 6.2.0 as the FW (which is what it was prior to attempting to upgrade). While you are reviewing the logs (sent to the appropriate address as System_log-JZNas-20150903-081909.zip) I will retry the upgrade sequence but pay attention to the messages on/from the display on the box.
Thanks for your assistance. Let me know what else you would like me to do/try. ALso, let me know if I should send the logs elsewhere....
josef
- mdgm-ntgrNETGEAR Employee Retired
I did not get your email.
- jzeeviAspirant
Additional info: in the kernel log, around the time of the reboot, I found this:
mvSFlashInit ERROR: Unknown SPI flash device!
Sep 01 15:46:24 JZNas kernel: ERROR: sflash_probe - Failed to initialize the SFlash.
Sep 01 15:46:24 JZNas kernel: armada-nand armada-nand.0: Initialize HAL based NFC in 8bit mode with DMA Disabled using BCH 4bit ECC
Sep 01 15:46:24 JZNas kernel: NAND device: Manufacturer ID: 0xad, Chip ID: 0xf1 (Hynix NAND 128MiB 3,3V 8-bit)
Sep 01 15:46:24 JZNas kernel: Bad block table found at page 65472, version 0x01
Sep 01 15:46:24 JZNas kernel: Bad block table found at page 65408, version 0x01
Sep 01 15:46:24 JZNas kernel: mtd: no mtd-idin the FWBroker.log, there are several entries indicating that 6.2.5 is being looked at, but no indication (that I can tell :-)) of what it's doing with that info.
I'm sure there's other important details int he logs, I just am not familiar enough with the files to know.
josef
- JennCNETGEAR Employee Retired
Hello jzeevi,
Have you tried manuall'/loaclly upgrading the firmware?
See http://kb.netgear.com/app/answers/detail/a_id/29498
Regards,
- jzeeviAspirant
I will try that when I get home this afternoon.
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