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Forum Discussion
greispe
Oct 13, 2015Tutor
Unable to Uninstall Plex so I can reinstall
Having recently update my ReadyNAS 516 to 6.4, I also wanted to upgrade to the lastest version of Plex. When I tried to install plexmediaserver-ros6-binaries_0.9.12.8.1362-4601e39_amd64.deb, I receiv...
JennC
Oct 14, 2015NETGEAR Employee Retired
Hello greispe,
Have you tried on a different web browser?
How about rebooting the NAS then try uninstalling again?
Regards,
- greispeOct 14, 2015Tutor
Every attempt at unstalling Plex from the web interface failed. It just popped up a window with the uninstalling message and then stayed there forever.
I finally found some suggestions on the community to perform a manual uninstall:
# apt-get --purge remove plexmediaserver-ros6-binaries
This was not totally successful until I removed the plexmediaserver folder in the apps folder. Then it finally did not show up on the web UI. I then reinstalled an older version of Plex (Version 0.9.12.8.1362-4601e39 the one that is on the apps page) rather than the current version (Version 0.9.12.13.1464-4ccd2ca) since that was the update that created the initial problem (locked up Plex, since it generated an "unable to install" error message)
Bottom line: I had to do a manual unintall in order to reinstall Plex.
Question: Since the release on the apps page seems to be two releases behind what Plex has on their web site
- JennCOct 15, 2015NETGEAR Employee Retired
Hello greispe,
May I ask where did you get the version 0.9.12.13.1464-4ccd2ca?
I only see version 0.9.12.8.1362-4601e39.
Regards,
- greispeOct 15, 2015Tutor
Jenn:
When you start up Plex on the ReadyNAS it informs you that there is an update. When you go the plex web site, you can find it here:
When you select Netgear, you'll see the links for each of the ReadyNAS plafforms.
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