Forum Discussion

Tutor

Oct 13, 2015

Unable to Uninstall Plex so I can reinstall

Having recently update my ReadyNAS 516 to 6.4, I also wanted to upgrade to the lastest version of Plex. When I tried to install plexmediaserver-ros6-binaries_0.9.12.8.1362-4601e39_amd64.deb, I receiv...

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JennC

NETGEAR Employee Retired

Oct 16, 2015

Hello greispe,

I'm getting someone to check it and might need to remote into your NAS.

You can also try contacting support center to have this checked by L3 and go in backend and try reinstalling the updated version.

Regards,

greispe

Tutor

Oct 16, 2015

Ok, I understand.

Since the version that is on the Netgear app store works fine, I'll postpone updating Plex until you have it in your app store.

JennC
NETGEAR Employee Retired
Oct 16, 2015
Hello greispe,

Thanks for undestanding. I've already reported this and we are expecting the available latest version on ReadyNAS apps to be updated soon.

Thank you for raising this one. We appreciate your contribution to the community, please feel free to keep posting!

Regards,
ClintW
Aspirant
Nov 04, 2015
Hello
Is ther an update to this, as i am having the same problem, except i can't uninstall PLEX noe it is corrupt.
Thanks
JennC
NETGEAR Employee Retired
Nov 04, 2015
Hello ClintW,

Welcome to the community!

Please see if same problem using BETA 6.4.1-T21.

Regards,
greispe
Tutor
Dec 18, 2015
Jenn:

It's been awhile since I reverted to the old version of Plex on my ReadyNAS. I noticed there is still no update to the Plex app on your app site while Plex has issued several updates since the older version you currently have posted.

When will you be putting up a more current version of the Plex app?

Peter Greis
mdgm-ntgr
NETGEAR Employee Retired
Dec 21, 2015
I am currently running the latest PlexPass version on my 516, have updated Plex on my 516 several times and updating it works fine for me.

We will see about getting a more current version of the Plex app on our app site. I have already enquired about this.
greispe
Tutor
Dec 21, 2015
Thanks for the update. I went ahead and updated to the latest version of Plex for the ReadyNAS and it worked fine!