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Forum Discussion
Kraken131
Sep 10, 2016Aspirant
Unexpected Drive Removal - Access Denied
Have a ReadyNas NV+ v2 with 4x 2TB drives in xRAID. The other day I received alerts stating 3 of 4 drives were removed, yet nothing was actually happening around the device. I powered down the devi...
StephenB
Sep 13, 2016Guru - Experienced User
You can't migrate the disks, but with some help from support you can temporarily mount them on the new OS 6 NAS so you can off-load the data before you do a factory install. There are some details here: http://kb.netgear.com/app/answers/detail/a_id/29876
You can also use per-incident (paid) support to try and resolve your current problem. It might not require full data recovery.
FWIW, the DM drives aren't the best options for a NAS. Seagate VN ("Ironman") or WDC Reds are better options.
BrianL2
Sep 15, 2016NETGEAR Employee Retired
Hi Kraken131,
Welcome to the community!
We couldn't tell if the device(chassis) is at fault or it's hard drives. If the data stored in your system is important, I suggest that you contact our support team to and no backup of seems like you haven't contacted our support team about this issue.
Kind regards,
BrianL
NETGEAR Community Team
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