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haydenlawrie's avatar
haydenlawrie
Aspirant
Jun 20, 2016
Solved

Remove access points from a controller

Hi 

 

I hope you guys can help.  I have a set of WNDAP360's that were connected to a Prosafe WC7520 wireless controller, the AP's now nnned to installed on a different site with out a local controller, so I need to get the configured a static AP's again however as they were conected to a controller the controller installs a thin version of software on AP, how do I get the AP back to orignal configureation so I can set it up a static unit? I have factory reset the device and I have tried have to relaod the oiginal firmware but no joy.

 

Many thanks 

 

Hayden

  • DaneA's avatar
    DaneA
    Jun 20, 2016

    Hi haydenlawrie,

     

    I suggest you to upload firmware v2.1.12 instead.  Click on this link where to download firmware v2.1.12.  Be reminded to perform a factory reset on the WNDAP360 after uploading the firmware.  Let us know the results afterwards.

     

     

    Regards,

     

    DaneA
    NETGEAR Community Team

5 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi haydenlawrie,

     

    Welcome to the community! :) 

     

    Since you have already performed a factory reset and reloaded the firmware, it means that you were able to access the WNDAP360 web-GUI, am I correct?  Kindly answer the questions below:

     

    a. What is the status of the LED lights of the WNDAP360 when its turned on?

    b. What is the current firmware version of the WNDAP360?

     

    I look forward to your response.

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • haydenlawrie's avatar
      haydenlawrie
      Aspirant

      Hi DaneA

       

      Thanks for getting back to me so quick, I have five of them and they are all doing the same thing.  

       

      1. Just a flash amber power light, no other lights at all

      2. all of the default IP addresses have changed to 192.168.0.160

      3. the firmware version I have downloaded and tried to apply is WNDAP360_V3.5.5.0 however even though the devices go through the install process they firmware is not applied, the current build is 2.3.0.37_1318.

       

      If you need any more info please let me know.

       

      Thanks  again

       

      Hayden

      • DaneA's avatar
        DaneA
        NETGEAR Employee Retired

        Hi haydenlawrie,

         

        I suggest you to upload firmware v2.1.12 instead.  Click on this link where to download firmware v2.1.12.  Be reminded to perform a factory reset on the WNDAP360 after uploading the firmware.  Let us know the results afterwards.

         

         

        Regards,

         

        DaneA
        NETGEAR Community Team

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