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Forum Discussion
"unregister" ReadyNAS RND-2A (RNDP200U)
I apologize but was unable to find the correct model in the pulldown. I have an older ReadyNAS RND-2A (RNDP200U) and have sold it. The person who purchased it needs me to unregister but I'm unable to do so because (1) the email address I had originally registered the product with no longer exists and I can't get the password reset, and (2) when using the alternate method of password reset it appears as though the serial number isn't associated with that email account anyway. In fact, I had to create this account to submit to the netgear community because I can't get the original password reset. Either way the person I sold it to wants me to unregister the NAS on my netgear account so he can put it into his. How shall I proceed?
1 Reply
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Netgear doesn't provide paid support or warranty coverage for used ReadyNAS, so the new owner won't be able to register it anyway.
If they have upgraded to OS-6, they can still use ReadyCloud, even if the NAS can't be registered at my.netgear.com.
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