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Forum Discussion
jhilleys
Jun 12, 2011Aspirant
Upgrade 4.2.16 killed readynas shares Case #: 15871140
Hello everyone, Case #: 15871140 Please help lost all my data! I upgraded readynas to 4.2.16 before I deployed for military and lost access to my readynas... I run weekly backups but my extern...
PapaBear1
Jun 12, 2011Apprentice
Have you opened an online case with technical support? If not, you should do so, and then post the case number in the header of your first post in this thread.
Here is the boot menu. You may try a Firmware re-install. It will clear the configuration but not the data, and revert the admin password to netgear1.
Does the unit display any error messages on the front panel?
What are the makes and models of the drives?
You have a lot of add-ons mounted, and one of them may be causing the problem. There have been reported cases of certain add-ons causing problems, expecaill when updating from a fairly old version of RAIDiator. Do you remember the prior version?
Here is the boot menu. You may try a Firmware re-install. It will clear the configuration but not the data, and revert the admin password to netgear1.
Does the unit display any error messages on the front panel?
What are the makes and models of the drives?
You have a lot of add-ons mounted, and one of them may be causing the problem. There have been reported cases of certain add-ons causing problems, expecaill when updating from a fairly old version of RAIDiator. Do you remember the prior version?
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