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Forum Discussion
lrl1
Aug 27, 2013Aspirant
USB drive not mounted after reboot
My RN102 (just upgraded to OS 6.1.1) has two internal 1TB drives and one 2TB USB3 external drive formatted with NTFS. If I plug in the external drive it is immediately recognized, device (sdc) crea...
lrl1
Sep 13, 2013Aspirant
Just did another reboot (for 6.1.2) so I have some new information about this.
1) After rebooting, doing nothing else, there is NO setup_usb_storage file in /run and the USB3 drive is connected but NOT mounted
2) the usb_devices.log contains:
1-0:1.0
2-0:1.0
3-0:1.0
4-0:1.0
4-2 idProduct=50a5 idVendor=0bc2 devnum=2 speed=5000
4-2:1.0
3) the dmesg.log has these lines that seem relevant to the USB device:
[Thu Sep 12 22:31:53 2013] usb 4-2: new SuperSpeed USB device number 2 using xhci_hcd
[Thu Sep 12 22:31:53 2013] scsi4 : usb-storage 4-2:1.0
... then the SATA disks are discovered and raids come up etc ...
[Thu Sep 12 22:31:53 2013] usb 4-2: reset SuperSpeed USB device number 2 using xhci_hcd
[Thu Sep 12 22:31:53 2013] xhci_hcd 0000:01:01.0: xHCI xhci_drop_endpoint called with disabled ep c3058ae0
[Thu Sep 12 22:31:53 2013] xhci_hcd 0000:01:01.0: xHCI xhci_drop_endpoint called with disabled ep c3058b0c
[Thu Sep 12 22:31:53 2013] usb 4-2: reset SuperSpeed USB device number 2 using xhci_hcd
[Thu Sep 12 22:31:53 2013] xhci_hcd 0000:01:01.0: xHCI xhci_drop_endpoint called with disabled ep c3058ae0
[Thu Sep 12 22:31:53 2013] xhci_hcd 0000:01:01.0: xHCI xhci_drop_endpoint called with disabled ep c3058b0c
[Thu Sep 12 22:31:53 2013] usb 4-2: reset SuperSpeed USB device number 2 using xhci_hcd
[Thu Sep 12 22:31:53 2013] xhci_hcd 0000:01:01.0: xHCI xhci_drop_endpoint called with disabled ep c3058ae0
[Thu Sep 12 22:31:53 2013] xhci_hcd 0000:01:01.0: xHCI xhci_drop_endpoint called with disabled ep c3058b0c
[Thu Sep 12 22:31:53 2013] usb 4-2: reset SuperSpeed USB device number 2 using xhci_hcd
[Thu Sep 12 22:31:53 2013] xhci_hcd 0000:01:01.0: xHCI xhci_drop_endpoint called with disabled ep c3058ae0
[Thu Sep 12 22:31:53 2013] xhci_hcd 0000:01:01.0: xHCI xhci_drop_endpoint called with disabled ep c3058b0c
Then, after I unplug and replug the USB3 cable, it is discovered and mounted as last time.
I have captured a full set of logfiles from after the reboot but before replugging, so let me know if there would be anything else interesting to look for.
1) After rebooting, doing nothing else, there is NO setup_usb_storage file in /run and the USB3 drive is connected but NOT mounted
2) the usb_devices.log contains:
1-0:1.0
2-0:1.0
3-0:1.0
4-0:1.0
4-2 idProduct=50a5 idVendor=0bc2 devnum=2 speed=5000
4-2:1.0
3) the dmesg.log has these lines that seem relevant to the USB device:
[Thu Sep 12 22:31:53 2013] usb 4-2: new SuperSpeed USB device number 2 using xhci_hcd
[Thu Sep 12 22:31:53 2013] scsi4 : usb-storage 4-2:1.0
... then the SATA disks are discovered and raids come up etc ...
[Thu Sep 12 22:31:53 2013] usb 4-2: reset SuperSpeed USB device number 2 using xhci_hcd
[Thu Sep 12 22:31:53 2013] xhci_hcd 0000:01:01.0: xHCI xhci_drop_endpoint called with disabled ep c3058ae0
[Thu Sep 12 22:31:53 2013] xhci_hcd 0000:01:01.0: xHCI xhci_drop_endpoint called with disabled ep c3058b0c
[Thu Sep 12 22:31:53 2013] usb 4-2: reset SuperSpeed USB device number 2 using xhci_hcd
[Thu Sep 12 22:31:53 2013] xhci_hcd 0000:01:01.0: xHCI xhci_drop_endpoint called with disabled ep c3058ae0
[Thu Sep 12 22:31:53 2013] xhci_hcd 0000:01:01.0: xHCI xhci_drop_endpoint called with disabled ep c3058b0c
[Thu Sep 12 22:31:53 2013] usb 4-2: reset SuperSpeed USB device number 2 using xhci_hcd
[Thu Sep 12 22:31:53 2013] xhci_hcd 0000:01:01.0: xHCI xhci_drop_endpoint called with disabled ep c3058ae0
[Thu Sep 12 22:31:53 2013] xhci_hcd 0000:01:01.0: xHCI xhci_drop_endpoint called with disabled ep c3058b0c
[Thu Sep 12 22:31:53 2013] usb 4-2: reset SuperSpeed USB device number 2 using xhci_hcd
[Thu Sep 12 22:31:53 2013] xhci_hcd 0000:01:01.0: xHCI xhci_drop_endpoint called with disabled ep c3058ae0
[Thu Sep 12 22:31:53 2013] xhci_hcd 0000:01:01.0: xHCI xhci_drop_endpoint called with disabled ep c3058b0c
Then, after I unplug and replug the USB3 cable, it is discovered and mounted as last time.
I have captured a full set of logfiles from after the reboot but before replugging, so let me know if there would be anything else interesting to look for.
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