NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
lrl1
Aug 27, 2013Aspirant
USB drive not mounted after reboot
My RN102 (just upgraded to OS 6.1.1) has two internal 1TB drives and one 2TB USB3 external drive formatted with NTFS. If I plug in the external drive it is immediately recognized, device (sdc) crea...
de_niro
Sep 22, 2013Guide
Thanks for the update!can you please try front USB 2.0 port to see if the same issue will happen again?
Base on the logs you provided,I searched it on Google and found a explaination
http://askubuntu.com/questions/210879/e ... recognized
The USB 3.0 device is not providing latency info.
When you connect a USB device the kernel provides a 10ms delay for the device to initialize, then the kernel begins sending commands to the device.
The delay is hard coded into the kernel for USB2.0 devices, but for 3.0 devices the value is configurable and is provided by the device.
If the device does not provide the latency value for the kernel, the kernel will never send commands to the drive because it will wait forever.
The only way to fix this is to either get a different drive enclosure (yours is broken) or patch the kernel to use the default latency in USB3.0, which would be very difficult and possibly also break other things.
Base on the logs you provided,I searched it on Google and found a explaination
http://askubuntu.com/questions/210879/e ... recognized
The USB 3.0 device is not providing latency info.
When you connect a USB device the kernel provides a 10ms delay for the device to initialize, then the kernel begins sending commands to the device.
The delay is hard coded into the kernel for USB2.0 devices, but for 3.0 devices the value is configurable and is provided by the device.
If the device does not provide the latency value for the kernel, the kernel will never send commands to the drive because it will wait forever.
The only way to fix this is to either get a different drive enclosure (yours is broken) or patch the kernel to use the default latency in USB3.0, which would be very difficult and possibly also break other things.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!