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Forum Discussion
Spong
Mar 12, 2018Aspirant
USB drives not recognised unless ReadyNAS 102 is rebooted with Firmware 6.9.2
This problem with USB drives (used for backing up the NAS Drive) not being recognised, unless the NAS is rebooted was a problem about 1-2 years ago until a firmware update finally fixed it. Now I see...
yxue
Mar 13, 2018NETGEAR Expert
What's your USB's format, NTFS, or EXT4.
Connect your USB to PC, can it be recognised well?
If your data in USB has a backup, you can try to format the USB again, to see if it can reslove the issue
Spong
Mar 13, 2018Aspirant
The drives are standard bus powered 2.5" drives formatted as NTFS, and have been operation this way for several years. Nothings changed and they are absolutely fine, once the NAS is rebooted. It's simply that when the drive is plugged into the NAS drive, all all 3x cases, they do not appear at all in the list of attached drives, until the NAS is rebooted. This has only happened since the change to 6.9.2 and this exact problem also occured with some older firmwares roughly a year ago. Netgear acknowledged the problem then, and fixed it, only for it to break again now. Very frustrating.
yxuewrote:
What's your USB's format, NTFS, or EXT4. Connect your USB to PC, can it be recognised well? If your data in USB has a backup, you can try to format the USB again, to see if it can reslove the issue
- mdgm-ntgrMar 13, 2018NETGEAR Employee Retired
If you download your logs and look in initrd.log which firmware did you update to 6.9.2 from?
- SpongMar 13, 2018Aspirant
In all 3x cases I upgraded to 6.9.2 (via remote access) from 6.9.1 which was installed early December 2017.
Today I've found the 6.9.3 firmware and manually installed it on one unit. I won't know whether this has resolved the problem until early next week. The release notes for 6.9.3 doesn't make any mention of this problem being fixed, so I don't hold much hope.
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