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USB HDD problems - linked to recent FW6.4.0 upgrade?
I have a RN102 - 2x 2TB discs. In the past few days I have had trouble with my backups to sever USB hdds - several as I swap them trying to resolve the issue. I am not at the point where the ...
Hi,
Just reporting back, so as to complete this thread...
I have updated my RN102 to v6.4.1, and retested the portable USB drive that was troublesome with v6.4.0. It looks like, whatever the problem was, it has been resolved and I have successfully completed a full backup (via RSYNC) to this drive.
Ian
Hi ilneill,
You may want to check these posts and see if it'll help.
https://community.netgear.com/t5/ReadyNAS-Beta-Release/rsync-on-6-4-0-fails-RN102/m-p/994060#M6918
If the problem persists, I suggest you contact our support team for further assistance.
Kind regards,
BrianL
NETGEAR Community Team
Hi BrianL
Thankyou for taking the time to reply.
I am aware of the USB drive name change issue... until I had this possible hardware issue, I was up to USB_HDD_4 with the same drive. I had been incrementing my rsync back up job each time :-)
I have done more testing. I have now attached a desktop USB HDD, with its own power supply, and It has been recognised and mounted immediately. The previous 2 USB HDDs were of the portable type, power from the RN102.
I am re-running my backup job as I type this... well, it has been running all night so far and still has a lot to do.
So, has something changed that would affect my RN102's ability to power USB ports? I have identical drives on 3 RN Duo's, now for 12mths +, and the RN102 has had one since I bought it 7 months ago.
Kind regards,
Ian
Ok. An update.
Using a desktop USB HDD (with own PSU), my backup has completed without a hitch... no errors, no admin page unresponsiveness. It just worked.
So, it looks like the bus powering of my previous portable USB HDDs is the issue...
I just have no idea why the RN102 suddenly became unable to power my portable USB HDD after 7 months, and after upgrading to OS6.4.0 (coincidence?)
Any advice appreciated.
Ian
Hi ilneill,
Thanks again for the update. If you have contacted support team regarding this issue, it would be best if you will give them this information.
Kind regards,
BrianL
NETGEAR Community Team
Hi ilneill,
Do you mean that the unit will be stable and the RSYNC backup will run just fine if the USB attached has its own PSU? And if its a portable one, the issue persists?
Kind regards,
BrianL
NETGEAR Community Team
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