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Simon_01's avatar
Simon_01
Aspirant
Feb 01, 2016
Solved

Used ReadyNAS 314 - Mainboard RMA

Hi,   I just bought a used ReadyNAS 314 which seems to have two defective ethernet ports, everything else is working fine. Apparently these ports stopped working after updating from 6.2.0 to 6.2.4,...
  • JennC's avatar
    Feb 02, 2016

    Hello Simon_01,

     

    Welcome to the community!

     

    I apologize but the warranty will only be given to the registered owner of the unit who purchased the product from authorized a reseller. Pre-owned/2nd hand units do not have warranty as they are considered as refurbished units.

     

    NETGEAR does not sell any internal components of ReadyNAS chassis not only that it will void the warranty of the product but also it is beyond support of NETGEAR. If you want to open the NAS and replace its components, there maybe a chance from members of the community to answer you here but it may take a while.

     

    Regards,

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