Using a Scan To Network share (OfficeJet 9130)

Skywalker,

Did the OS re-install and Frontview is back! Yeah!

How would I have done the update manually? That would be good to know.

Thanks so much for your help.

Fred

That's something the support group would have had to do.

Hi All,

Same problem here: installed 4.1.7 + add-on (mostly works great, btw) and FrontView shows an empty FrontView frame, and a dialog box saying "undefined".

Is there a way to fix this without reinstalling the firmware, if one has SSH access?

Thanks,

Bigfin

bigfin wrote:
Is there a way to fix this without reinstalling the firmware, if one has SSH access?

This should do it.

# touch /.os_update
# reboot

Worked like a charm, many thanks!

Bigfin

shaegelin wrote:

I have an OfficeJet Pro L7650. I was also unable to use the OfficeJet digital filing system to save scans to my ReadyNAS NV+ (invalid username / password displays on the OfficeJet LCD). The OfficeJet has a built in browser server the "Embeded Web Server (EWS)" that you can use to program the printer over a network using IE or Firefox on your own PC. You setup a path for the files to be stored using the EWS, but you will get an invalid username or password error when you start the scan. The trick is you need to set the username in the OfficeJet embeded web server to be your ReadyNAS share. You set the username up at the same time you set the path and can have up to five paths to store to different directories. For example I set the path in the OfficeJet to be nasipaddress//stuff/scans and I set the username in the OfficeJet to be stuff. I could set up another folder in the same share nasipaddress//stuff/officescans and use the same username (stuff) or set up a new share nasipaddress//wifestuff/scans and pass it the username wifestuff. I learned this after already installing the add-on that skywalker provided in the previous post, but I think this trick will work without the add-on and I would suggest you try it first and see if it works without the add-on. Steve

Thanks Steve! This did the trick for our Large Format HP Designjet T2300! I spent over an hour on a chat with HP Tech Support and they were worthless on this issue! Treated me like I was stupid (like "Have you checked access from a Windows PC to the NAS?"). I did NOT install the add-on AND I was able to leave the password field blank. Took longer in HP interface to "verify" the destination (than to verify destination on a Windows PC), but scan & save time seems normal. I may have to share this info with the Tech that came to set this new machine up for us. I know if I were a tech installing these machines frequently I'd want to know this trick!

Thanks!
Garry

Re: Using a Scan To Network share (OfficeJet 9130)

Postby Skywalker » Thu Jan 07, 2010 12:05 pm
Okay, this addon [Toggle_OfficeJet_Scan_Support] should be more thorough. If any share has write optimization disabled, it will re-enable it. If there are no shares with disabled write optimization, the addon will disable it on the first share found matching any of these names (case-insensitive), in this order:
HP-Documents
PDF_Data
Scan
Scans
Data
Share

>>>> I tried this with my new HP8500 Pro. (I have ReadyNas Duo, rel 4.1.7), configured a share "HP-Documents". but no luck, I still see the same 17KB file showing up and the printer freezes.
is there a way to check whether the add-on is installed properly?
I have also rebooted the ReadyNAS one more time, but no luck.
Thanks for your response.

You should have got an alert saying whether it was installed successfully, and on which share. Do you see anything in the System -> Logs page?

I had the same problem of hanging HP 8500A and a cprippled 17kb file in the destination folder.

But it works now with the "Toggle_OfficeJet_Scan_Support" and Radiator 4.1.8. Thank you so much!!! :worship:

For reference, here is what I did:

(1) ReadyNas NV+, Radiotor 4.1.7, share "Scans", HP8500A with destination to that share and user="Scans": didn't work, HP 8500A hung during save operation, crippled 17kb pdf file was produced
(2) update ReadyNas to Radiator 4.1.8
(3) installed Add-on "Toggle_OfficeJet_Scan_Support" from Skywalker
(4) restarted ReadyNAS
(5) waited for message "installing Add-on" to dissappear on the LCD
(6) opened Frontview via Radar
(7) saw the message "Successfully disabled write optimization for scans share."
(8) did a test scan on the HP8500A
(9) rejoiced! :thumbsup:

(FYI: initially, the HP 8500 A was not only able to write the scanned file to my Vista PC but also to a Synology 710 Diskstation which I use as an intranet web server)

I just bought an 8600 plus. It scanned to the NV+ once, then refused to do so afterwards. It would also keep leaving the 17kb crippled file.

I should have come here before talking to HP as it would have saved me so much time from dealing with those techs :hammer:

1- I renamed my 'download' share to 'data'
2- installed the add-on.
3- Rebooted
4- scanned successfully!!!! :woot:

thanks so much!!!! you guys rock. Thanks for supporting these sparcs.
:worship: