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Forum Discussion
Whiteseth
Oct 21, 2019Aspirant
Volume root is 100.00% full
Successfully completed diagnostics System Volume root is 100.00% full /var is consuming 3389 MB Logs No errors found. Stasus: Management service is offline
StephenB
Oct 21, 2019Guru - Experienced User
If you don't have a backup of your system, you should definitely make one.
You can contact paid support (my.netgear.com) to clean the OS partition.
If ssh is enabled and you have knowledge of linux commands, you could attempt to clean it yourself.
- WhitesethOct 29, 2019Aspirant
I don't have ssh enabled. I have no backup. How to make it? If I can't get on the device
- WhitesethOct 29, 2019Aspirant
I bay support
Customer ID: 35,812,857
Contract Type: GearHead - Networking Support for Home Products, 3 Months
Activation Date: 10/29/2019Expiration Date: 1/27/2020
Cost: USD 49.99 + USD 11.50 (Tax)= USD 61.49
but I did not have any new options in my personal account
- WhitesethOct 29, 2019Aspirant
How do I link a technical support Contract to a product serial number?
- StephenBOct 29, 2019Guru - Experienced User
Whiteseth wrote:
I have no backup. How to make it? If I can't get on the device
Are you saying that you can't access the NAS shares with File Explorer (or Finder) any more? If so, that's new information - you didn't tell us that in earlier posts.
If you can access the NAS shares with file explorer, than you can back up the files by copying the shares over the network - for example to a USB drive.
FWIW, I'm not sure that Gearhead was the right support product. Hopefully JohnCM_S or Marc_V (Netgear mods) will chime in and clarify this and help escalate with support.
- WhitesethOct 29, 2019Aspirant
Sorry, I misunderstood about the backup. Thought You were talking about a nasOS backup
Access to files on the nas is. Backup is made
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