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Forum Discussion
PeteCress
Jan 06, 2011Apprentice
Wake-On-LAN: Anybody Got It Working?
Seems like WOL is the only game in town for remote recovery from a power failure ==> graceful shutdown in response to UPS. I'm doing something wrong, but don't know what. Using Fusion's "FUSION ...
Larswa
Feb 08, 2011Aspirant
Web driven support at least acknowledged that they received the issue, and that they would relay it back to the engineering team. This was the WOL case mentioned here. Obviously no fix have been provided, but at least they seemed to listen. Lets see what happens.
I'm a european customer, so I have a local phone support line. But really .. this problem needs engineering to fix it - hopefully in the next release, so I wouldn't even bother with local phone support. I feel more certain that writing a ticket with exact description of problem would have a better chance of getting the message through. That said ... I don't hope I need phone support :-)
Sounds great with 3rd level support being that committed.
I'm a european customer, so I have a local phone support line. But really .. this problem needs engineering to fix it - hopefully in the next release, so I wouldn't even bother with local phone support. I feel more certain that writing a ticket with exact description of problem would have a better chance of getting the message through. That said ... I don't hope I need phone support :-)
Sounds great with 3rd level support being that committed.
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