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Tripline's avatar
Tripline
Apprentice
Nov 21, 2016
Solved

What are the authentication setting requirements used by email alerts?

I get the "Unable to send a test message. Cannot send a test message. Please check authentication settings".

I can set up my server settings to match the authentication setting required by ReadyNAS. I am not using TLS. What type of authentication does the ReadyNAS use for email alerts?

10 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Tripline wrote:

    What type of authentication does the ReadyNAS use for email alerts?


    It's your email provider that requires the authentication, not the NAS.  The NAS uses whatever you entered.

     

    Are you using a mainstream provider (gmail, etc)?

    • Tripline's avatar
      Tripline
      Apprentice

      No, I am using a internal barebone email system that does not require login authentication via port 25.

      We use AUTH PLAIN as the initial setup but it asks to check the TLS setting. 

      There is also AUTH LOGIN, CRAM_MD5 and other options available to use in regards to authentication.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Does the NAS have a static address?  If so, make sure that you specified a DNS server that can resolve the smtp name.

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