NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
krazydav
Feb 08, 2015Aspirant
What is the best way to get Netgear support?
Email, phone, chat? I am having the darndest time with Level 2 support via email. Extremely slow and not at all productive. This has been going on for several weeks. They have said my case is getti...
krazydav
Feb 10, 2015Aspirant
Thanks mdgm for the responses.
Again the Secure Diagnostic Mode and the needs and time frames are explained much better than the explanation I received prior to level 3.
I get how delicate the utilization of technician time can be so I do understand. As I said, just an observation.
Again the Secure Diagnostic Mode and the needs and time frames are explained much better than the explanation I received prior to level 3.
I get how delicate the utilization of technician time can be so I do understand. As I said, just an observation.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!