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Forum Discussion
What is the best way to get Netgear support?
Email, phone, chat? I am having the darndest time with Level 2 support via email. Extremely slow and not at all productive. This has been going on for several weeks. They have said my case is getti...
Actually the email worked as expected. Daily acknowledgements of the data and in many cases multiple responses per day. That really did work as expected so I don't have complaints there. My issue was lack of movement or direction. As I'm am now sure you are aware I provided a lot of information and sometimes maybe too fast. At least my info was pretty detailed and should have answered most questions before asked.
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