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Forum Discussion
jsore
Mar 14, 2018Tutor
When shutting down or upgrading firmware my RN214 will not sutdown all the way. I get a do_exit+9ec
When trying to shutdown my ReadyNAS 214 it hangs with an error of do_exit+9ec on display. The only way to recover is to disconnect the AC power cord and reconnect. I have the most current version ...
StephenB
Mar 14, 2018Guru - Experienced User
If it happens when you shutdown from the web ui, then it is not about timing.
Have you installed any apps? If so, which ones?
jsore
Mar 14, 2018Tutor
I have only one app and it is running, but i have never used it.
NERO Mediahome
I could try to remove it and try things out, but I don't want to be down again.
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