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Enigma123's avatar
Enigma123
Aspirant
Jun 01, 2017
Solved

Where is Netgear support? RN316 is not responding

Been holding on the phone for 15 minutes, and the chat box says "Please hold while we connect you to an agent."   Readynas 316 is not responding on browser, via ping, screen shows nothing, front pa...
  • Enigma123's avatar
    Enigma123
    Jun 02, 2017

    We appear to be up and running again, and after a sketchy update (needed multiple reboots, needed to install update twice, showed 3 different version numbers in 3 different places) to the latest version, we appear to be functioning appropriately again!

     

    Thanks everyone!

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