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Forum Discussion
cdsatpb
Aug 05, 2016Aspirant
WINDOWS CANNOT ACCESS \\READYNAS
A couple of weeks ago all the computers on my home network suddenly became unable to access my ReadNAS 104. Windows Explorer shows the ReadyNAS under "Network", but double clicking on the ReadyNAS icon gives the message "WINDOWS CANNOT ACCESS \\READYNAS". I have tried rebooting the computer, rebooting the ReadyNAS, rebooting the router, checking permissions etc, but all to no avail. As a result, my backups have not been happening during this period. I have eventually found a solution: renaming the ReadyNAS. Now it shows up under network as "NewName" and I can access it and backup to it. But can anyone suggest why this has happened and how to stop it happening again?
Model RN104 currently with two 4TB disks, running Firmware 6.5.1. Computer is running Windows10.
Usually the problem is related to windows credentials, not permissions.
Changing the hostname would have bypassed any credentials stored in the credentials manager for READYNAS, and you would have restarted with newname.
I believe something in the readycloud migration triggered this - at least most others who ran into similar issues were ReadyCloud users.
2 Replies
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- StephenBGuru - Experienced User
Usually the problem is related to windows credentials, not permissions.
Changing the hostname would have bypassed any credentials stored in the credentials manager for READYNAS, and you would have restarted with newname.
I believe something in the readycloud migration triggered this - at least most others who ran into similar issues were ReadyCloud users.
- cdsatpbAspirant
Thank you. Everything seems to be working consistently now, so that is the main thing. If the Readycloud migration was the trigger, then at least I should not experience the same problem again.
Thanks for your comment.
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