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Forum Discussion

Jeff_Howard_sps's avatar
Apr 06, 2021

Zero file size documents in backups

I am starting to see a lot of documents in my backups with a zero file size.  What can be causing this?  I am not getting any kind of a error with the backup job runs.  there are still a lot of files that 

25 Replies

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  • Hi Jeff_Howard_sps 

     

    How are you backing these files up? Is it some backup between two NAS units or is it a client to NAS backup? Or something else? Knowing exactly how these are backed up and what devices/applications are involved, will help a lot.

     

    Cheers

    • Jeff_Howard_sps's avatar
      Jeff_Howard_sps
      Tutor

      The backup job is from a windows server file share to the NAS.  Its an incramental backup every 4 hours and a full backup every week.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        If you try a drag-and-drop from the PC, do you still see zero file size documents?

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