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It is time to rethink your business for the planet sake and to put people back in the loop. It would be nice to have centers in the major countries that repair faulty products, like the good old day...
I find it very difficult to understand the Netgear Policy to End of life a 4 y/o router.
The environmental cost on our planet is soaring high we should moderate our consumption as customers and manufacturers should restrain themselves and push the EoL further and further away.
Netgear should allow users to bring their failed devices in repair centers and repair them.