AC 790 unable to find firmware

[ferr_mark]

Hi.

I am not able to update my AirCard 790 to the latest firmware. I'm stuck on NTG9X35C_11.05.00.00

The firmware update screen stays on the "Searching for updates" screen.

Thanks

[DarrenM]

Hello ferr_mark

You would have to contact you ISP support about that they push the firmware updates.

DarrenM

[ferr_mark]

Hi DarrenM,

thanks for your reply.

I have the unlocked version (so no carrier). Anyway I managed to get in touch with netgear support. Let's see what they say.

Thanks,

ferr_mark