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Forum Discussion
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Feb 21, 2021Guide
Guest network can't access internet when client isolation is enabled
Hi, I got an AX1800 wireless AP. I'm trying to set up a guest network and personal network. I configured each of them to have a separate SSID and separate VLAN. My problem is that when I "enable ...
- Mar 05, 2021
We have made some improvements to address your issue mentioned here. Current ETA to release the firmware is in mid of March.
Kindly wait till that time and provide your feeback.
Thanks,
Raghu
Doug,
Tell us a little bit more about the LAN IP config of the WACs (DHCP or static?) as it appears the point they enhanced was related to the static IP case. Also tell us more bout the guest network - what security mode is in place there?
There is a cryptic known issue in the WAC540 / WAC564 Firmware Version 9.3.0.5 stating "WAC564 static radio configurations are not persistent across reboot. Workaround: Reconfigure the static radio configurations." I'm little bit lost of what they understand under the term "static radio config" here.
No issues with the guest networks and client isolation (some with WPA2 Personal, some open with OWE, or OWE and OWE transition mode (using the simple captive portal) on 505/510/540/610... all under Insight management. Still the best investment ever in my opinion.
Regards
-Kurt
Sorry there is one thing I guess isn't answered to your question by me saying "defaults" like I did (so DHCP since that is a default). That is the SSID I added for -Guest has a WPA2 password (ten numeric digits in my case). Not Open, not Portal, etc. Thanks for the mention of cryptic known issue, my three tests were all in locations where WAC564 may have been strongest AP (instead of two WAC505 and one WAC510 that I also have). It is indeed cryptic enough to potentially match my situation - no static IP addresses but static in the sense that I do standalone config using GUI and then don't make further changes until the router reaches end-of-life (which used to mean thunderstorm lightning zap but I'm hopeing I solved that by replacing lots of copper runs with fiber runs). Personally I would think "static radio config" might instead mean something like choosing a specific radio channel instead of "auto" (and mine are "auto").
Sorry but Insight just doesn't fit with my model at church. The exception was when I tried using a recently purchased BR200 router at home, Insight worked well for that until a couple days ago when it said that it will end after a 30-day trial. I took that as an excuse to further test/"prove" that my BR200 was causing delays in my clients DNS requests (when the DHCP assigned 192.168.1.1 forward/relay was adding around 70ms), and I wasn't willing to go to each of 50 clients to set their DNS manually to some different address. Switching to an Edgerouter solved my DNS slowdown.
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