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zotti4003's avatar
zotti4003
Follower
Oct 26, 2022

WAC505 AP strong wifi connection but no internet

Have 7 of these AP's, this past firmware upgrade gave me big problems. I have been able to get all but one reconnected and working properly. This last one connects to the Insight like the others, allows you to connect and shows strong wifi connection, but there is no internet. You cannot do anything once connected, even though it says full wifi signal. I have deleted from the Insight Group, reset, re-added, and no difference. What would cause this?

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    zotti4003 wrote:

    Have 7 of these AP's, this past firmware upgrade gave me big problems.

     


    While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    Business Wireless - NETGEAR Communities

    You might like to search there for messages related to your problem.

    I will ask the Netgear moderator to move your message.

    In the meantime you could visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

    Check for various troubleshooting tips.

    You may have done this already. I can't tell from your message.

    I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

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