Orbi WiFi 7 RBE973
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AC1750 model R6400 stopped working

Birdgal
Aspirant

AC1750 model R6400 stopped working

Suddenly stopped working
I reset both the small on off button and the tiny pin push button.
I unplugged for the day and plugged in again.
I DO NOT have any wires that will connect my MACbook (os is mountai lion i think) to the router to test.
The olny lights that work are the left 2 white lights. Both the 5 GHz and 2 GHz lights do not light up any longer.
Of course the 90 free phone service is up.

I do not understand most of these terms so please don't expect me to know what it all means.
Message 1 of 4
VE6CGX
Master

Re: AC1750 model R6400 stopped working

Can you ping the router?

Message 2 of 4
Birdgal
Aspirant

Re: AC1750 model R6400 stopped working

What is a ping?
Message 3 of 4
VE6CGX
Master

Re: AC1750 model R6400 stopped working

Then look up help file on Windows. Learn about command 'ping'  Then try to ping your router.

Message 4 of 4
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