Orbi WiFi 7 RBE973
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C3000 ping issues

sammckira
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C3000 ping issues

Recently, about every 20 minutes to an hour my ping will jump from around 30 to 600. If I restart the router/modem the ping will go back to normal, but not until then, so I know it is a problem with the C3000 and not something with my ISP. Also I get a large ping spike once around every 30 seconds where my ping will spike to 600 and then return again. 

 

I had this router/modem since May and it has just recently started doing this. Any idea for a solution?

Model: C3000|N300 Cable Gateway Docsis 3.0
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DarrenM
Sr. NETGEAR Moderator

Re: C3000 ping issues

Hello sammckira

 

I would check all your cable lines and ethernet cords make sure those are good maybe swap them out. Also if you have a cable splitter connected to the modem try removing that see if ping issue stops happening.

 

DarrenM

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