CAX30 - Disables internet on name change.

Question

Was there a fix for the issue?&nbsp;
I am having the exact same issue on my CAX30 that I have had for over a year now.&nbsp;

Jeckre · Answer

I had replied to a post about a CAX30 not workiing after changing the network Names but I guess it created a new post as well.

So the issue I'm having is this.

I have a CAX30 modem router combo that I have had for just over a year and has worked great till now.

Cant get either 2.4 or 5 to connect to any devices, all devices connect and then say no Ip.

I factory reset the unit, Upon first set up and default name I can connect to the internet just fine no issues on phone or laptop.

I go to change the name back to what the name was before and I then get Issue with getting no IP.

The new name is the same name as I had before. I have SEVERAL smart devices that I cannot get to now to change them to a new network name so I want to get the same name set up again so they will connect.

The name is a basic name like "Jeckre" the password is basic but works ex "Password123" nothing weird or anything.

I have factory reset a few times I manualy added the current firmware 1.4.11.2 and even tried to downgrade firmware back to

1.4.10.10 and have same issue with both.

I also tried to change the name to just Test 1 and Test 2 and a password of litterally Password123

it does the same thing of then my devices wont connect and say No IP.

so everything works when on default Name but changing to a new name breaks it.

Thanks for any help anyone can give.

FURRYe38 · Answer

What devices do you have connected?&nbsp;
Be sure to forget any prior saved SSID name profiles after you make he change and see if the devices will connect.
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Jeckre · Answer

Hey Furry i sent you a message with specifics but wanted to give a basic answer here for people who see this issue later.

No i dont have anything odd in the name it is one upercase and then lowercase for the name like "Jeckre" and password is one upper a few lower and two numbers like "Password12"

I have made sure to remove the saved network SSID on my devices and even tried a brand new name to test. I did Test1 and Test2 and litterally did Password1 as the password and had the same issue.

Thanks!

FURRYe38 · Answer

Got it.
So you have Smart Connect disabled. What happens if you enable it for testing this and give a simple name and PW?&nbsp;
&nbsp;
What devices do you have connected?&nbsp;
&nbsp;
Also what security mode are you using on the modem? As a quick test, set it to NONE temporarily to see if your wifi devices connect. Then if they do set to WPA2 and AES then try again.&nbsp;

Jeckre · Answer

So I set the SSID for 2.4 and 5 to the names I told you and the set the Password to none.&nbsp;&nbsp;My phone and laptop would connect just fine I get internet and it works good.&nbsp;I set the Password for the only the 2.4 to a WPA2 (AES)&nbsp; password name i gave you and then both 2.4 and 5 wont connect anymore.&nbsp;I tried setting the passord for 2.4 to a WPA2 (AES) and gave it a name of Home1234 and 2.4 and 5 still wont work. put the password to none again and both work again.&nbsp;&nbsp;I set the smart connect to on and set the name and password to match the 2.4 name and password i sent you and i could not get onto internet I set it to a basic name of Homewifi and password of Home1234 and still cant get onto the wifi with smart connect and brand new name.&nbsp;&nbsp;so no password and it works set a password on smart connect or not smart connect and the internet stops connecting.&nbsp;&nbsp;&nbsp;

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CAX30 - Disables internet on name change.

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