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CG3000D Lose internet every 20min to 1 hour.
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CG3000D Lose internet every 20min to 1 hour.
Netgear CG3000D
Provider: Charter Spectrum cable
For at least a week now I have had a loss of internet every 10 minutes to 1 hour. The connection cuts out for anywhere up to 1 minute. It is very frustrating when playing online competitive games. The router has 2 PC's on hardlines and various wireless devices normally connected (PS4, Laptop, Ipad)
- It is not just my PC. It effects all devices in my home including a second PC.
- I tried running with just my PC connected.
- Oddly the modems lights do not show a disconnect and the Windows bottom right network icon never shows yellow or red.
- The attached Landline phone modem seems unaffected and I still have a dialtone during this time.
- The in game ping doesnt slowly rise or anything....it just hard cuts my connection for a time.
- I have tried many times to reboot router and even did a factory reset.
Any ideas? Should I be buying a new router?
Thanks
Wakrob
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Re: CG3000D Lose internet every 20min to 1 hour.
I have since
- Bypassed the splitter to the phone.
- Tried a different coax cable
- Dusted and put a fan on the modem/router to check for overheating
- Called Charter and they changed my freq channels for me to a 'cleaner' channel. So far didnt work.
- I am currently disabling Wireless to see if its the problem somehow.
I have ordered a Motorola MG7550 modem AC1900 router. Hopefully that will solve my issue.
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