CG3100D LED Ethernet light is BLUE

[RichConfused]

Hi,

I am experiencing very poor wifi, with drop outs from devices, and one or two devices simply not connecting any more. Nothing appears to have changed in our usage patterns...

I looked at the modem, and the only thing I can see is that the ethernet LED at port #1 is a solid blue, whilst every other connection is green. I switched the blue cable from port #1 to port #3, and that lit up as blue as well.

I've searched the manuals on line, and there is a scary lack of 'blue light' info. Can anyone please tell me what this blue means, and if it is the reason for all the drop outs..?

Oh, yes, and in a perfect world, how I might fix it, please... 

[DarrenM]

Hello RichConfused 

My guess is that blue light means that device is a gigabit Ethernet device while the others are not or its the opposite the other devices are a gigabit Ethernet devices and the blue one is not. As for the drop outs you may want to contact your ISP as they do all the support for this modem.

DarrenM