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CM500 router and Nighthawk D700 (combo - how to disable the modem)

dustinmartin23
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CM500 router and Nighthawk D700 (combo - how to disable the modem)

Hi All,

 

I'm a bit new to this level of network config.

 

Background: I have Cable and purchased a stand-alone CM500 Netgear modem and the Nighthawk D700 (modem + router). It worked prior to blowing a fuse that led me now to this point. I previously had it set up where I had wifi.

 

COX->CM500 Modem->D7000 Modem+router

 

I am currently hardwired in through the modem, however when I connect the ethernet cable to the modem/router, I cannot receive any wifi. So I am thinking that I have to (again) disable the modem on the D7000 modem+router.

 

First question: is that in fact what I need to do? (disable the router) And if so, how do I achieve this?

Second question: if this is NOT what I need to do, what is the appropriate action?

 

Thanks in advance!

 

 

Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router,CM500|16x4 DOCSIS 3.0 Cable Modem
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DarrenM
Sr. NETGEAR Moderator

Re: CM500 router and Nighthawk D700 (combo - how to disable the modem)

Hello Dustinmartin23

 

Have you tried to factory reset the D7000? You should leave the D7000 set to modem+router.

 

DarrenM

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