NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

KD9's avatar
KD9
Follower
Aug 02, 2018

CM500

I am replacing an existing much older cable modem and wifi router.  Instructions for cm500 set up say to connect directly to my computer.  Computer is a desktop some distance away from location of cable modem.  Will installation still work if I replace old modem with CM500 (ie hookup to both cable connection and old wifi router) install new cm500 modem and then proceed to replace old wifi router with new one?  Or do I really need to lug desktop over to modem?

 

Thanks 

1 Reply

  • vkdelta's avatar
    vkdelta
    NETGEAR Employee Retired

    If you use Router, please make sure to use your ISP DNS servers as otherwise activation may not work.

    Also, self-activation may not work perfectly and you have to call ISP to activate.

     

    Connecting your PC directly to Modem avoids all the settings issues and thats why it is recommended but it does not mean it wont work with WIFI router.