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Coax cable can't screw-in to modem/router.

lxwidm
Aspirant

Coax cable can't screw-in to modem/router.

I tried to screw-in a standard coax cable into my modem/router but it doesn't screw-in. Is there a special coax cable required for netgear?

 

Message 1 of 5
FURRYe38
Guru

Re: Coax cable can't screw-in to modem/router.

What NG model modem do you have? 

Ask the ISP about what and how to connect to there cable line. RG6 is needed for Coax cable modem ISPs. 

Message 2 of 5
plemans
Guru

Re: Coax cable can't screw-in to modem/router.

Take a look at the end of the coax. I've seen them snipped off and the copper wire get flattened a bit. Not a lot but just enough to cause issues when pushing into the connector. 

Got a picture of the end of the coax cable?

Message 3 of 5
lxwidm
Aspirant

Re: Coax cable can't screw-in to modem/router.

The problem is the threads don't match. The female  connector in the cable modem/router seems to be thinner than the standard one. I am able to screw the coax cable into all the other devices except this one. Does this require a special coax cable? 

Message 4 of 5
plemans
Guru

Re: Coax cable can't screw-in to modem/router.

No its standard rg-6. Do you have a photo of both? 

Message 5 of 5
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