Orbi WiFi 7 RBE973
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Connected to router, but no internet.

MacKenzie6930
Follower

Connected to router, but no internet.

Hello, I'm having troubles with my router as of Wednesday night (11/20/2019)
I'm connected to my WiFi but there's no available internet. I've tried all the basic fixes like resetting the router and modem, unplugging it, plugging it back in, all that good stuff.
Modem is working properly as I can connect my laptop directly into it and get internet. The problem is with my router and I don't know what else to do. Thanks in advance for the help!
Message 1 of 3
Isaac38
Aspirant

Connecter to internet but no internet.

Model version C7000v2. Connected to cable. TV works but no internet. Cox substituted a Cox modem and internet works. Internet access stopped working for no apparent reason.

Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
Message 2 of 3
FURRYe38
Guru

Re: Connected to router, but no internet.

Any progress on this? 


@MacKenzie6930 wrote:
Hello, I'm having troubles with my router as of Wednesday night (11/20/2019)
I'm connected to my WiFi but there's no available internet. I've tried all the basic fixes like resetting the router and modem, unplugging it, plugging it back in, all that good stuff.
Modem is working properly as I can connect my laptop directly into it and get internet. The problem is with my router and I don't know what else to do. Thanks in advance for the help!

 

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