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Devices not connecting to rbs750p satellite
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Not sure if I made a mistake when buying this and setting this up. Bought a CBR750 cable modem/router with one RBS750 satellite. Realized that was not good enough for a large single story house and bought an add-on satellite RBS750P a few days later. The network is currently daisy-chained via 5GHz:
Router (far east corner of house) -> RBS750P (1 bedroom over to the NW, 30ft-ish away) -> RBS750 (1 bedroom over to the NW, 30ft-ish away).
Nothing but the 2nd satellite is connected to the RBS750P. I have tried rebooting, reversing the location with the other satellite, but no connections are made to RBS750P (no mobile devices either).
I need to buy another satellite because of devices on the far west (an old home with a super weird layout), which are hanging on by a thread by connecting either to the router (!!!) or maybe to the RBS750. It seems almost impossible to get another RBS750. Is the P in the satellite model number actually an issue here? What am I missing? I am okay with rebooting and changing settings via the app or the browser login with good instructions but other than that I have to give up.
What am I missing? I want coverage for the house with what I currently have plus one additional satellite, is this possible? Or did I buy the wrong satellites to add on?
Thank you for your patience with a not so tech-savvy person
Add. info: Firmware router: V4.6.14.4 (CBR750)
Firmware satellite 1: V4.6.14.3 (RBS750)
Firmware satellite 2: V6.3.8.5 (RBS750P)
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Need to downgrade all RBS to FW that is on the CBK750s web page so they are on the V4 version:
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Re: Devices not connecting to rbs750p satellite
The RBS750P which is really a RBS350 series, isn't compatible with the CBR750 and RBS750.
https://kb.netgear.com/000065169/Which-Orbi-routers-and-satellites-are-compatible
I recommend you find another RBS750 actual unit to use if you need more coverage.
What is the size of the home in sq feet?
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Re: Devices not connecting to rbs750p satellite
Thank you for this info and for getting on this so quickly, I actually looked at that table earlier today and could not find the RBS750P... The house is 4000sqft (longish, too). Since I wanted to eliminate one device I felt that Xfinity only made the CBR750 an option.
Out of curiosity: even if the Orbi app did not complain about the new satellite and shows it as connected (still shows daisy-chained in) it is not really compatible? I bought the new satellite from BestBuy after searching for add-on satellites and missed the additional P 😞
Am I understanding correctly that I need to find (a potentially used/refurbished) RBS750 to make this work? Any other suggestions? TIA!
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Re: Devices not connecting to rbs750p satellite
Ya not really compatible.
Look for other RBS750s on Amazon, ebay or shopgoodwill.
In a pinch, NGs EAX series wifi extenders could work as a remote wifi extender. Will connect, just won't integrate like RBS will with Orbi app.
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Re: Devices not connecting to rbs750p satellite
Thank you so much, getting on that right now!
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Re: Devices not connecting to rbs750p satellite
Hi again,
so I did follow your advice and added 2 RBS750 satellites. Still no devices connecting to the 2 new ones (I have set them up and let them sit since Saturday).
I have just turned off the initial satellite from the original set with the router and rebooted the router. I have carried my cell phone to the most Western corner of the house where I have put satellite #3 (which shows as connected via daisy chain to sat #2 with GHz with a good backhaul status on the web app). The router is in the most Eastern corner of the house. The phone cannot find the network 😞 It's been there for a good 5-10 mins, no dice. What might be going on? Should I open a new thread? TIA!
Router
CBR750 running Orbi Firmware Version V4.6.14.4_2.3.12
3 satellites all the same:
RBS750 running V7.2.7.15
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Need to downgrade all RBS to FW that is on the CBK750s web page so they are on the V4 version:
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Re: Devices not connecting to rbs750p satellite
Just did the downgrade and now it works, what a journey! Appreciate all your help 🙂
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Re: Devices not connecting to rbs750p satellite
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
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