Orbi WiFi 7 RBE973
Reply

Help!

Shaws7099
Follower

Help!

I bought a Netgear c3000 modem and tried to connect it to my Cox internet service. The modem box says speeds up to 340 but Cox is saying it cannot handle the speed I have signed up for (300).
Is the box just wrong? What do I do? If I have to return the modem I want to do it quickly and get a different one. I’m not going to spend 10 dollars every month renting one when I could just by it outright for less in the long run.
Model: C3000|N300 Cable Gateway Docsis 3.0
Message 1 of 3
DarrenM
Sr. NETGEAR Moderator

Re: Help!

It may not handle that speed it may do with how many downstream channels the ISP needs on a unit to provide that kind of speed.

 

DarrenM

Message 2 of 3
vkdelta
NETGEAR Expert

Re: Help!

300 Mbps needs at least 16x4 device

 

Here are cox requirements

https://www.cox.com/residential/support/cox-certified-cable-modems.html

 

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 476 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7