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Help!
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2019-01-04
12:34 PM
2019-01-04
12:34 PM
Help!
I bought a Netgear c3000 modem and tried to connect it to my Cox internet service. The modem box says speeds up to 340 but Cox is saying it cannot handle the speed I have signed up for (300).
Is the box just wrong? What do I do? If I have to return the modem I want to do it quickly and get a different one. I’m not going to spend 10 dollars every month renting one when I could just by it outright for less in the long run.
Is the box just wrong? What do I do? If I have to return the modem I want to do it quickly and get a different one. I’m not going to spend 10 dollars every month renting one when I could just by it outright for less in the long run.
Model: C3000|N300 Cable Gateway Docsis 3.0
Message 1 of 3
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2019-01-09
02:52 PM
2019-01-09
02:52 PM
Re: Help!
It may not handle that speed it may do with how many downstream channels the ISP needs on a unit to provide that kind of speed.
DarrenM
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2019-01-09
03:31 PM
2019-01-09
03:31 PM
Re: Help!
300 Mbps needs at least 16x4 device
Here are cox requirements
https://www.cox.com/residential/support/cox-certified-cable-modems.html
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