I can't connect iOS to Brother printer

Tutor

Jun 29, 2018

IrvSp wrote:

Sorry, I'm confused here? Didn't you want to print through the app? Or did you mean on an iOS device in general? What app are we talking about by the way?

Now you've brought up a new problem it seems?

What are you doing to trying to access the 'ISP'? I don't even have a clue what this is? Do you mean your ISP's web page (Spectrum, Comcast, AT&T, etc.)?

Web Management, I assume you mean the Browser Genie app?

What is the IP Address of the 'device'? If on iOS should find that in settings.

What does 'nothing appers' mean?

How about detailing what you are doing and what commands or URL's you are using and explain what you see or take screenshots and post.

-------

C7000 Nighthawk AC1900 Wifi Cable Modem Router

Hello IrvSp!

I'm sorry for being so unclear. I will start anew. :)

After manually resetting my Brother MFC-J625W printer's network card and configuring it to connect to my wifi, I was able to print from my iPhone using an app called Brother iPrint&Scan.

I'm attaching a screenshot from this link in reference to the paragraph that follows:
https://help.brother-usa.com/app/answers/detail/a_id/69775/~/wireless-setup---using-web-management

I was not able to access the Brother MFC printer UI, referenced in a previous post by schumaku, using my iPhone by inputting either the old IP (before reset) or the new IP for the Brother MFC printer after the Brother MFC printer network card reset.

However, I was able to print through the Brother iPrint&Scan app.

I can't detect the Brother MFC printer on my wifi through Settings> Wifi; or perhaps I should state it does not appear in any recognizable form on my network.

I would like to somehow use the IP address or other information about my Brother MFC printer to find it on my iPhone if possible.

In the end, I would like to print from something like a word processing application rather than the Brother iPrint&Scan app.

It's really an awkward app or I wouldn't ask...

Thank you for such kind consideration and I apologize for my confusing post. (Hope this is better?)

Duggs

p.s. My first problem seems to be a common one (I researched before posting here.) As a small symbol of my gratitude, the Brother page link I have posted for "Wireless Setup - Using Web Management" is fairly good except some people will have to mash their printer buttons to connect to network. :)

schumaku
Guru - Experienced User
Jun 29, 2018
Have validated the printer is - after using the peer-to-peer wireless connection to the printer for configuring the printer wireless - connected now to the Netgear wireless?

===

Print the Network Configuration report

Press the GO button three times within two seconds.

The Printer Settings report will now print which includes the Network Configuration.
===
michaelkenward
Guru - Experienced User
Jun 29, 2018
Duggs wrote:

p.s. My first problem seems to be a common one (I researched before posting here.) As a small symbol of my gratitude, the Brother page link I have posted for "Wireless Setup - Using Web Management" is fairly good except some people will have to mash their printer buttons to connect to network. :)

If, by first problem, you mean the one at the beginning of your original message, that was about getting the HP printer to connect to the wifi and print.

I’m desperately trying to connect my iOS device to my Brother MFC-J625W printer.

This has not much, if anything, to do with your Netgear router.

It all comes down to the HP printer interface and the various Apple stiff you are using. Netgear is not involved. It just delivers the wifi.

This being the case, then, while people are happy to chip in, this may not be the best place to get quick solutions. Try HP and/or Apple.
- Duggs
  Tutor
  Jul 04, 2018
  Hello michealkenward,
  
  What first brought me here was a message stating that I needed to "Check that the Netgear router's 'Privacy Separator' option was disabled.
  
  IrvSp directed me to a thread with another user with exactly the same message. I also saw the same problem on other sites, also presented as a Netgear router setting issue.
  
  Unfortunately, it appears as a Netgear router problem, and I would have been searching for a mythical setting without the wonderful help I received here.
  
  I do thank the community for helping me so much.
  
  Best, Duggs
  - schumaku
    Guru - Experienced User
    Jul 04, 2018
    The mythical control is what in technical terms is a client isolation - which would prohibit a direct communication between wireless devices on the same radio.
IrvSp
Master
Jun 29, 2018
Since using the Brother app you can print, it would appear that, at least to me and maybe another member here, this is really a Brother problem? I Googles "Brother MFC-J625W cannot see my router" and this seems to be a similar problem on that model and ones like it. Check this out and look at some of the suggested pages... I suspect this is an Apple or Brother problem, not a Router one. It isn't a 'new' printer either, and the problem could be more Apple's support than Brothers?
- schumaku
  Guru - Experienced User
  Jun 29, 2018
  All a little but vague.
  
  In general, these kind of printers (or other IoT) can be talked to direct, this can be used for direct printing or to configure the device to connect it to a wireless infrastructure/router.
  
  Once the WiFi on the printer is associated with the router WIFi, it will pick up a network config by DHCP, and show up as an attached device. With the IP address - permitting it's not a WiFi blocking wireless clients from communicating direct - it should be reachable by the IP address from a browser. If it's not, worth to use an information print-out of the current config, or check the LCD menu system if any.
  
  At this point, again permitting the WiFi AP/router does no ugly things, the device should become discoverable by the mobile printing Apps, probably by WSD from Windows, or by Bonjour from a Mac as printer. Here again, it requires that say "basics" like Multicast, or IP broadcast for custom discovery systems, are correctly handled on the router (being on the same radio interface, or being from/to all other radio and wired LAN interfaces. The "connection" is done logically over the network, it's not a connection from the mobile device to the printer.
  
  To make the confusion complete, some printers continue to broadcast their own wireless network (complementing the existing established WiFi network connection), being as yet another wireless AP, or permitting kind of a WiFi direct connection.
  
  This makes it a little bit difficult to understand where people are stuck, what does work, or what does not.

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I can't connect iOS to Brother printer