- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Nighthawk cax30
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello, for weeks been losing wifi and internet connection. Been messing with settings and had ISP replace coax. I reset to factory default and it seems to finally be working. I saw somewhere that this may have been a firmware issue on the Cax 30's.
Should I continue using as is since working or do I need a firmware rollback?
Is the new firmware now bug free?
Just want to know which firmware we should be using right now with the Cax 30. Thank you.
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If your not seeing any problems at this point in time and the modem is working for you. You could leave it as is. If you are noticing problems, I would down grade.
Please post captures of the cable connections page and event logs. These can be telling of issues seen on the Modem and ISP side of the unit.
All Replies
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Nighthawk cax30
Yes there were issues with the last v2.x FW:
if your currently using v2.x FW, it's recommended to roll back to v1.4x:
NG is currently working on this issue.
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-m...
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-mode...
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Nighthawk cax30
Hello, been working fine the last couple of days now. It looks like the firmware version is as follows. Please advise if ok to leave like this and just keep using. Thank you.
Hardware Version | V1.01 |
Firmware Version | V2.1.3.10 |
Cable Firmware Version | V1.04.05 |
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Nighthawk cax30
If ok as is, should I disable any automatic firmware update if that is a feature or just leave well enough alone? Thank you.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If your not seeing any problems at this point in time and the modem is working for you. You could leave it as is. If you are noticing problems, I would down grade.
Please post captures of the cable connections page and event logs. These can be telling of issues seen on the Modem and ISP side of the unit.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Nighthawk cax30
Thanks for the responses. After the factory reset it has been working flawlessly. No more disconnects.
Jeff.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Nighthawk cax30
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
Enjoy. 📡
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more