Re: Downstream Status: Poor?

DammedIllusion · ‎2024-04-10

I am having the exact same issue my isp has been out three times since February and confirmed the downstream is really bad and they never send anyone to fix it despite countless calls and days off work. is there any work around?

FURRYe38 · ‎2024-04-10

What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-m...
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-mode...

michaelkenward · ‎2024-04-10

@DammedIllusion wrote:

I am having the exact same issue ...

What issue? Same as who?

I got this?