Re: Loss of Internet to desktop applications but no to web browsing

Sorry to reply to my own post but was messing around with a VPN and when i turned it on all of my client applications 

(Steam, Discord, Battle.net etc...) are all working. Don't know if that helps but there it is.

Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.

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Equivalentx wrote:

Model number: AC1900 C7000v2 

Firmware: V1.03.08

OS Windows 11

 

Desktop apps like Steam client, Discord Client, Riot Client, even Windows update are unable to connect to internet but 

i can access internet through web browsers like google chrome and microsoft edge speed tests come back as ok 

350mbps download

10mbps upload 

and 19 ms latency.

 

sorry for format and missing information didn't see header.

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Most likely some Windows settings.  The screen snips I have attached are from Windows 10.  They will be similar but not exact as for Windows 11.

Under Settings, go to Network & Internet and check the network profile classification.  It should be Private and not Public.  This controls internet access for the machine and the applications.  Snip attached.

If you are concerned about an individual application, go to Control Panel\All Control Panel Items\Windows Defender Firewall\Allowed apps.  There is a list of applications and two columns to specify internet access.  This only applies if your are using Windows Defender.  If you have some other anti-virus program installed, you will have to figure it out from there.  Snip attached.