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Forum Discussion
Slow speeds with C7000V2
Hello,
I am using a C7000v2 – Nighthawk AC1900 WiFi Cable Modem Router on Firmware V1.03.03 with windows and I am not getting the correct download speeds. I tried looking through a lot of threads and found similar issues, but nothing has worked for me and I do not know what to do. I pay for gigabit with Sparklight (Cable One) and I am only getting 90mb download lan. At one point I was getting around 800mbs on lan but not anymore. If someone could help me I would appreciate it!
9 Replies
what device (computer/pc) are you testing with?
Have you checked your port statistics to see if you're connecting at gigabit speeds?
https://kb.netgear.com/24222/How-do-I-display-Internet-port-statistics-on-my-Nighthawk-router
Do you have a screensnip of the cable connections page and event logs?
Is this what you need? I am using the Genie. Not sure where event logs or cable connections are. Let me know if you can see the picture or not. And I am using a desktop PC
Looks like your desktop is only connected at 10/100mbps speed and not gigabit.
If the pc is gigabit capable, try replacing the cable between the router/pc with a cat 6 cable.
