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Slow speeds with C7000V2
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Slow speeds with C7000V2
Hello,
I am using a C7000v2 – Nighthawk AC1900 WiFi Cable Modem Router on Firmware V1.03.03 with windows and I am not getting the correct download speeds. I tried looking through a lot of threads and found similar issues, but nothing has worked for me and I do not know what to do. I pay for gigabit with Sparklight (Cable One) and I am only getting 90mb download lan. At one point I was getting around 800mbs on lan but not anymore. If someone could help me I would appreciate it!
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Re: Slow speeds with C7000V2
what device (computer/pc) are you testing with?
Have you checked your port statistics to see if you're connecting at gigabit speeds?
https://kb.netgear.com/24222/How-do-I-display-Internet-port-statistics-on-my-Nighthawk-router
Do you have a screensnip of the cable connections page and event logs?
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Re: Slow speeds with C7000V2
Is this what you need? I am using the Genie. Not sure where event logs or cable connections are. Let me know if you can see the picture or not. And I am using a desktop PC
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Re: Slow speeds with C7000V2
Looks like your desktop is only connected at 10/100mbps speed and not gigabit.
If the pc is gigabit capable, try replacing the cable between the router/pc with a cat 6 cable.
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Re: Slow speeds with C7000V2
I had a sparklight guy come out today to test the connection and he was also getting slow speeds with his device from the router.
This is the current cable I am using. https://www.amazon.com/gp/product/B07QFDY7YC/ref=ppx_yo_dt_b_asin_title_o08_s00?ie=UTF8&th=1
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Re: Slow speeds with C7000V2
I found the event log. Want a screen shot of it?
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Re: Slow speeds with C7000V2
Your port statistics page is showing a connection speed of 100mbps.
If its not negotiating a gigabit connection, then you're not going to get faster speeds.
it could be the cable (which is why I said try a different one), it could be device you're testing with.
All I know 100%, is that your ethernet connection is only 100mbps.
That's going to limit your speed.
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Re: Slow speeds with C7000V2
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Re: Slow speeds with C7000V2
I turned on extended upstream transmit power to see what it would be and it appears to have fixed the issue for now.
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Re: Slow speeds with C7000V2
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