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Troubleshoot
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2017-11-11
06:36 PM
2017-11-11
06:36 PM
Troubleshoot
So my previous Modem/Router suddenly began to constantly reboot itself over and over again, I just assumed that it has dug its own grave. So I went out, bought a new Modem/Router and this is the C3000. Whenever I attempt to connect to the internet it starts off with a solid upstream and downstream then the internet light begins blink. After about 15-20 seconds or so of that light blinking it turns off and the upstream and downstream lights begin to constantly blink and it will just continuously stay like that. What could I do to possibly fix this issue?
Model: C3000|N300 Cable Gateway Docsis 3.0
Message 1 of 2
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2017-11-17
03:21 PM
2017-11-17
03:21 PM
Re: Troubleshoot
It means it can not establish a connection with your ISP you will need to contact them and make sure the modem is registered to your account or your connection was not disabled by the ISP.
DarrenM
Message 2 of 2
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