Orbi WiFi 7 RBE973
Reply

Website white screen

hbhansen
Aspirant

Website white screen

When trying to login to my Nighthawk CAX30 router via http://routerlogin.net, after successfully entering my user name and password, all I get is a white screen (see attachment); no tabs, no menus, nothing.  I have logged in to the website several times recently with no problem.  Why now?

Message 1 of 8
Kitsap
Master

Re: Website white screen

First of all it is not a web site.  It is a web page that resides on your router.

 

You might need to clear the cache and web browser cookies on your computer.

 

If that does not work, try a different web browser.  Maybe Firefox or Edge.

 

 

Message 2 of 8
plemans
Guru

Re: Website white screen

Along with @Kitsap you can try a different pc. Could be a device specific issue

Message 3 of 8
hbhansen
Aspirant

Re: Website white screen

Pardon me for not knowing that when I enter an address into my browser it goes to a page "residing on [my] router" instead of on the web.

 

I have cleared my cache and all my web browser cookies, and I have tried logging in using MS (Microsoft) Edge, and I still get a white screen.

Message 4 of 8
hbhansen
Aspirant

Re: Website white screen

Tried logging in from another PC- no difference; still just a white screen.

Message 5 of 8
plemans
Guru

Re: Website white screen

Is the CAX working? are you able to get online? 

did you try simply factory resetting it? 

 

Message 6 of 8
Kitsap
Master

Re: Website white screen

Don't know if a pardon is necessary, but a correction was certainly warranted.
Maybe the firmware on your CAX80 has been corrupted. Only your ISP can re-flash your firmware unless the modem/router has separate firmware.
Message 7 of 8
plemans
Guru

Re: Website white screen

Have you tried the 192.168.100.1 address? I've randomly found that worked with my CAX when the routerlogin address was failing to load. 

Message 8 of 8
Top Contributors
Discussion stats
  • 7 replies
  • 2772 views
  • 1 kudo
  • 3 in conversation
Announcements

Orbi 770 Series